Privacy Policy

1. General Information

Viso Labs (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal data is collected and used responsibly. This Privacy Policy applies to all users of our website and services and complies with Sri Lankan data protection laws and GDPR for users in the European Union.

2. Data Security and Transmission

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

3. Collection and Use of Personal Data

Personal data refers to any information that identifies or can identify you. We collect personal data only when voluntarily provided by you, such as when you fill out a form, subscribe to updates, or contact us.

• Voluntary Data: Name, email address, phone number, and other contact details provided by you.
• Statistical Data: Non-identifiable information such as pages visited, IP address, browser type, and visit date/time for analytics purposes.

4. Legal Basis for Data Processing

We process personal data in accordance with applicable law, including GDPR. Legal bases include:

• Consent: When you provide consent for a specific purpose.
• Contractual Obligation: To fulfill our service agreement with you.
• Legal Obligation: To comply with legal requirements.
• Legitimate Interests: For our business purposes, unless overridden by your privacy rights.

5. Retention of Personal Data

Your personal data is stored only as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations. After this period, data is securely deleted or anonymized.

6. Your Rights

You have the following rights regarding your personal data:

• Access your personal data.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data when no longer needed.
• Restrict processing of your data.
• Data portability to another service provider.
• Object to data processing based on legitimate interests.

To exercise these rights, please contact us using the details below.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be posted on this page with the updated date.

8. Contact Information

If you have questions or wish to exercise your data rights, contact us:

• Email: info@visolabs.io
• Phone: (+94) 77 031 1033
• Address: 39, 1/4, Vanderwert Place, Dehiwala, Sri Lanka